Pronto Computer Solutions is one of the largest employers of highly skilled and experienced IT professionals in the Lowveld and Mbombela region of South Africa.

 

The numerous clients who rely on our specialised teams to manage and maintain their business-, IT-, networking- and telecommunications infrastructure, do so by entering into support agreements, thereby entrusting to us an extremely valuable and important part of their company’s day-to-day functioning. We return this honour by ensuring that these companies enjoy hassle-free IT environments where aspects such as hardware selection, security, network design, setup, support, maintenance and e-disposal are all managed according to the business’ exact individual operating requirements.

 

Each Pronto Computer Solutions SLA is fully customised to meet the individual needs of the client. This includes the option of a permanent on-site Pronto Computer Solutions IT engineer, providing the benefit of less downtime, without the payroll and human resource management on your part.

Alternatively, you could elect to have scheduled weekly visits from a roaming engineer or access to an IT support liaison on an ad hoc basis, as and when required. We also provide assistance from 8 to 5 during the week via a variety of platforms, including our website, emails, telephone and help-desk call centre. When you partner with Pronto Computer Solutions, you can rest assured that all support requests will be managed and responded to quickly and professionally. Our service motto is to do what we do best, to allow you to do what you do best.

 

Find out more about onsite IT support services and service level agreements (SLAs) from Pronto Computer Solutions today. Get in touch for an obligation-free quote.

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